Sometimes overwhelming emotions or uncertainties can throw us off track when searching for solutions, either large or small. Regardless, they need to be attended to and handled with thorough thought and mature reasoning.
How do you find a medium that works for you; between verbal and non verbal communication?
A recent speech given by Michael Hyatt at the Liberty University touched on some great elements on how we can communicate more effectively; by dealing with offenses. I think we often forget that offenses are a choice we make and until we understand that, we will continue to inhibit out ability to communicate effectively. And by allowing ourselves to accept the inevitable, we grow as people, for our families, for our friends, and for our communities.
Spoken Words: Know when to hold them, and know when to fold them.
God has given us two ears and only one mouth for a reason. By listening to others, we open ourselves to have a better understand them. Being able to set aside our own need to be heard, and listening to others, allows us help increase the likelihood to better understand them. Who they are, what their interests are, what the dreams and goals are, and most important–what they have in common with us.
We express ourselves verbally to receive feedback, to be understood and heard. Even those who don’t understand exactly what they are saying often learn to separate the emotion from intellect, thus allowing for effective communication. When it comes to non verbal communication, adapting or “blending” our body language opens up an whole new level of effectiveness. This supports most communication studies that state body language being the dominating factor to human interaction. Putting our tone of voice in second place and the actual words we say in third. Again, this supports my delay of incorporating written word into my personal life.
Based on your experience; when finding yourself in a confrontational situation, how do the roles of listening, verbal and non verbal communication, as well as passively speaking play? What are the typical outcomes?